Frequently Asked Questions
Everything you need to know about our solid samanea saman (monkey pod) timber and epoxy resin tables — pricing, custom orders, payment, Australia-wide delivery and warranty.
About Our Tables & Timber
How much does an epoxy resin table cost?
Every epoxy resin table we craft is one of a kind, so the price depends on the slab dimensions, the design, the epoxy colour and the legs you choose. Browse our epoxy resin dining tables for current pricing, or request a quote for a custom piece.
How much does a live edge timber table cost?
Each live edge table is unique, so pricing depends on the slab size, the timber grain and figure, the design and your choice of legs. See our live edge dining tables and live edge coffee tables for pieces with prices listed.
What timber are your tables made from?
We use solid samanea saman — also known as monkey pod, rain tree or suar wood — imported as single slabs from South East Asia. It features rich walnut-brown heartwood with striking swirling grain and pale golden sapwood along the natural edges. Our darker tables are finished with a dark walnut stain on the same samanea timber.
Is the furniture suitable for outdoor use?
Our furniture is designed for indoor use only. Solid timber is a natural material that reacts to direct sunlight and big temperature changes, so we don’t recommend placing it outdoors.
Do you make custom furniture?
Yes — custom orders are our specialty. Choose your dimensions, shape, epoxy colour and leg style, and we’ll craft the piece for you. Learn more on our custom order page or request a quote.
What table leg options are available?
We offer metal legs in A, V, T, H, X, Double Y and Double V shapes, made from quality steel to support the weight of solid slabs, plus timber legs in T and X shapes crafted from the same samanea wood. See the full range of table legs.
Ordering & Payment
How much deposit is required?
For orders picked up or delivered within 6 weeks, a minimum 30% deposit is required, with the balance due before pickup or delivery. For orders that need longer storage, a 50% deposit is required and the balance is due within 3 months of purchase.
We store your furniture free of charge for up to 6 months; after that, a storage fee of $49 per week applies.
What payment methods do you accept?
Credit card (Visa/Mastercard, subject to a 1.2% surcharge), bank transfer or PayID, and cash at our Ravenhall showroom.
Can I cancel my order?
Cancellations within 24 hours of purchase receive a full refund. After 24 hours, a 10% cancellation fee applies to the total order value.
Once an order is fully paid and stored, it is final — and because every piece is one of a kind, sale or clearance items cannot be cancelled, returned, refunded or exchanged.
How long does a custom table take?
On average 3–5 months from order to arrival. Custom pieces are made at our overseas workshop and shipped to Australia by sea, so the exact timeline depends on timber availability and freight schedules. We’ll keep you updated at every stage.
Delivery & Warranty
Do you deliver Australia-wide?
Yes. We partner with trusted freight providers to deliver Australia-wide. Freight cost depends on your delivery location (residential or commercial), the product size and weight, and the type of service required (e.g. hand-loaded or tailgate).
We’re happy to connect you with our freight partners for quotes — or prepare your order for collection by your own preferred transport provider. See our Delivery Policy for details.
How will my furniture arrive?
Once your order is ready, our shipping partner will contact you to arrange a convenient delivery day and time. If your address has access limitations (stairs, lifts, narrow entries), please let us know in advance so delivery can take place easily and safely.
What warranty do you offer?
Tables and chair frames are covered by a 12-month warranty against manufacturing defects, and accessories by a 6-month warranty — in addition to your rights under Australian Consumer Law. Natural timber characteristics such as grain variation, scars and minor movement are not defects. Full details are on our Warranty Policy page.
Still have questions?
Talk to us directly — or visit the showroom to see the slabs in person.
8 Sant Court, Ravenhall VIC 3023 · Mon–Sat: 10am–5pm


