Product Care

(Updated: Jan 1st, 2022)

Care instruction for wooden products

To maximize the life and beauty, protection of the natural wood furniture, please follow these guidelines:

  • Timber should not be placed on damp or wet surfaces or exposed to direct sunlight or extreme heat. Extremes in temperature due to heaters, fireplaces, and air-conditioners will contribute to the decline in moisture content and can affect the life and look of your natural wood furniture causing it to split, move and warp. Do not place your furniture directly under the window without the blinds.
  • Avoid placing abrasive items directly on your furniture and always place a protective pad, placemat or coaster under hot dishes, teapots, saucepans, etc. Our furniture surfaces have been treated with a heat-resistant lacquer, but will not tolerate excessive heat. The heat transfers through the lacquer and marks the timber itself as well as marking the lacquer.
  • Spills should be wiped off immediately with a soft cloth. Our lacquer is water-resistant, but not capable of dealing with excessive amounts. The liquid will eventually seep through the lacquer and cause swelling, blistering and ir-repairable damage to the timber if exposed to excessive amounts of water.
  • Please avoid any contact between your natural wood furniture and acetone, methylated spirits, markers, glues or any cleaning products containing silicone.
  • Avoid covering your furniture for prolonged periods of time. Moisture can collect under the covering and cause damage to your furniture.

Care instruction for epoxy resin products

– Always start out using soap and water to wipe away most stains and spots on your epoxy resin table. You can also use gentle spray cleaners, such as a glass cleaner to get a shiny, streak-free, and spotlessly clean surface.

– Avoid using any material that’s more abrasive than a sponge, such as scratchy steel pads.

– To avoid damage to your epoxy resin table, always use a hot pad underneath hot dishes, pans, or pots that you want to place on the table. This is because the heat can cause damage to the epoxy

– Do not drop heavy items on the table; this can result in dents or chips

– Do not use a knife directly on the surface of the table; this can cause deep scratches

– Do not move or place items with sharp metal edges to prevent scratches from forming